2XS
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Post by 2XS on Dec 25, 2009 20:16:50 GMT -4
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Post by jeepyjcrawler on Dec 25, 2009 22:55:33 GMT -4
So, you bought a Jeep from a Hyundai dealership, chances are no employee's have no knowledge on what they are selling. They probably don't even know what seperates a Rubicon from a base model. Before purchasing, look into EVERYTHING, especially when buying a Jeep from a Hyundai dealership. You walked in there, with plans on purchasing a Rubicon, you should know the features of a Rubicon, unless you have an endless amount of money burning holes in your pockets to make up for your mistakes.
I made the mistake of not over-looking everything, and there's nobody to be pissed off about but myself.
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Hawkes
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Post by Hawkes on Dec 25, 2009 23:39:26 GMT -4
So, you bought a Jeep from a Hyundai dealership, chances are no employee's have no knowledge on what they are selling. They probably don't even know what seperates a Rubicon from a base model. Before purchasing, look into EVERYTHING, especially when buying a Jeep from a Hyundai dealership. You walked in there, with plans on purchasing a Rubicon, you should know the features of a Rubicon, unless you have an endless amount of money burning holes in your pockets to make up for your mistakes. I made the mistake of not over-looking everything, and there's nobody to be pissed of about but myself. When I first read the post my first instinct was to agree with you, but then thought about it some more. Someone, somewhere intentionally deceived someone else, whether it was prior to the auction or after. Without the ad I don't know if it was advertised as a Rubicon or the buyer assumed it was because of the decals. The dealer was quick to tell the buyer to go away when he approached them about it. If they're not willing to make it right or at least take it back and advertise it for what it is they are a lowlife dealer, the fact that it is a Hyundai dealer or not doesn't matter. What does matter is that they are familiar with the product they are selling. A dealers reputation is only as good as the last sale they make, not making this right will hurt them. Blaming the buyer says to me it's okay to sell vehicles like this if the buyer doesn't notice. What else is hiding on their lot? That vehicles tow rating may be affected by the weaker axles, the person that changed them would have to have the vehicle recertified. All LJ's Rubicon or not came with a rear 44 right? Might be another angle for the lawyer to look at.
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Post by jeepyjcrawler on Dec 26, 2009 0:22:14 GMT -4
I 100 % agree with you. However, what was no stated by the buyer, or not that I read anyways, how long did you own the vehicle before you confronted them about the issue ? If it was the same day, there is definitly a problem, in my opinion, if this was over a weeks time, and I was the dealer, I most certainly would not be accepting the vehicle back. Like I stated above, the dealer probably does not know what axels are mated to what, how do they know you were not the individual who swapped them ?
Chances are, with them being a fairly large corporation, there lawyer will bring up arguements such as that. If this goes to court, I see nothing positive comming out of it on the buyers end. The dealer might lose a sale or two, but honestly, in such a large company does that really matter ?
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smith
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Post by smith on Dec 26, 2009 9:28:27 GMT -4
I don't think the dealer intentionally ripped him off but their response was idiotic...
the appropriate response should have been something like: 1. manager listens to the entire customer complaint and asks him to complete a report detailing the information.
2. manager then says I will look into this ...which may take up to a week. (this gives them time to think or look into it) (customer is not happy but feels something is being done)
3. manager looks into it and understands the axles are wrong (doesn't take a genius to understand it)... then figures out.. bah what can I do for this guy because I can't take the jeep back.
4. Perhaps offers him cash back (not likely), offers him the ability to take a different vehicle and use the money spend toward it (somewhat easy), offers the individual money off a future purchase (again possible)... tires, accessories, service... I am not a dealer of any sort but I can come up with a better response than "there is nothing we can do"
btw: I think you should contact the live at 5 lady that deals with this stuff... I don't watch the show but I do remember her getting things done... someone else will chime in with her name I am sure.
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Post by Repete on Dec 26, 2009 10:35:16 GMT -4
So, you bought a Jeep from a Hyundai dealership, chances are no employee's have no knowledge on what they are selling. They probably don't even know what seperates a Rubicon from a base model. Before purchasing, look into EVERYTHING, especially when buying a Jeep from a Hyundai dealership. You walked in there, with plans on purchasing a Rubicon, you should know the features of a Rubicon, unless you have an endless amount of money burning holes in your pockets to make up for your mistakes. I made the mistake of not over-looking everything, and there's nobody to be pissed off about but myself. Not knowing the original poster or the dealership I'm not going to make any assumptions. I just wonder how many on this board, or folks just coming into the jeep scene, can identify a Dana 30 or 35 vs. a 44. Cause that's the real only quick way to identify the Rubicon, other than than the sticker on the hood or getting really mechanical. And that's the same for the dealership - they likely didn't know either. We buy things everyday that we depend on the manufacturer and retailer for specs. How many folks have bought a 1080 dpi TV - have you tested it to make sure it's not a 720? Would you know the difference? Are we saying it's OK for a person to walk into a dealership of any kind and not get what they paid for, just cause their mechanical abilities may not be up to par. So, how many newbies are told they should buy a Rubicon by Jeepin' friends, and rely on the packaging to make that choice - is it OK for them to get hosed. to me, this is about making it right by the dealer. It's about accountability. This is not a private sale where I would have lower expectations. Just curious, you also state that if this goes to court, nothing positive will come out of it for the buyer. Are you a lawyer? Just curious if you have any experience saying that. We don't know the evidentiary requirements of false advertising, and then we don't know what was placed on the sales document - does it say Rubicon. I'm not going to make assumptions on either the dealer or the buyers behalf.
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Post by jeepyjcrawler on Dec 26, 2009 12:04:54 GMT -4
So, you bought a Jeep from a Hyundai dealership, chances are no employee's have no knowledge on what they are selling. They probably don't even know what seperates a Rubicon from a base model. Before purchasing, look into EVERYTHING, especially when buying a Jeep from a Hyundai dealership. You walked in there, with plans on purchasing a Rubicon, you should know the features of a Rubicon, unless you have an endless amount of money burning holes in your pockets to make up for your mistakes. I made the mistake of not over-looking everything, and there's nobody to be pissed off about but myself. Not knowing the original poster or the dealership I'm not going to make any assumptions. I just wonder how many on this board, or folks just coming into the jeep scene, can identify a Dana 30 or 35 vs. a 44. Cause that's the real only quick way to identify the Rubicon, other than than the sticker on the hood or getting really mechanical. And that's the same for the dealership - they likely didn't know either. We buy things everyday that we depend on the manufacturer and retailer for specs. How many folks have bought a 1080 dpi TV - have you tested it to make sure it's not a 720? Would you know the difference? Are we saying it's OK for a person to walk into a dealership of any kind and not get what they paid for, just cause their mechanical abilities may not be up to par. So, how many newbies are told they should buy a Rubicon by Jeepin' friends, and rely on the packaging to make that choice - is it OK for them to get hosed. to me, this is about making it right by the dealer. It's about accountability. This is not a private sale where I would have lower expectations. Just curious, you also state that if this goes to court, nothing positive will come out of it for the buyer. Are you a lawyer? Just curious if you have any experience saying that. We don't know the evidentiary requirements of false advertising, and then we don't know what was placed on the sales document - does it say Rubicon. I'm not going to make assumptions on either the dealer or the buyers behalf. I'm not a lawyer, nor do I have any experience in the court of law. The way I see it is, the dealer bought this Jeep, auction, private sale, whatever, I highly doubt that if they are not capable of identifying a dana 44, they were not the ones who did the swap, and therefore they are not at any fault. The dealer probably saw the Rubicon sticker, and thought " it must be a Rubicon ", exactly what they buyer did when he purchased it. The way I see it is, buyer beware. Know what your buying, newb or not. It's probably not the best decision to walk into a dealership, and rely on a sticker. When I purchased my Volkwagen project, the first thing I did was take a peak under the engine bay to make sure the vin included " Gti ". I hope the situation works out best for you though.
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Post by Johnniemac on Dec 26, 2009 12:16:12 GMT -4
She's gettin' good now...someone played the Starr Dobson card
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4X4PLAY
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Post by 4X4PLAY on Dec 26, 2009 12:44:55 GMT -4
Ah yes, BUT, the VIN on this vehicle said it was indeed a "Rubicon"... failed arguement I know when I bought my first Jeep I wouldn't know what the difference in a d44 to a d30/d35...I had heard that a Rubi was better for off-road but didn't really know why or how it would be... Jeff
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smith
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Post by smith on Dec 26, 2009 12:46:29 GMT -4
She's gettin' good now...someone played the Starr Dobson card Gitty up... star is on your side!! I knew someone would know who I was talking about
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smith
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Post by smith on Dec 26, 2009 12:55:05 GMT -4
do a couple checks for me, first, check the insides of the rocker panels under teh doors, for spots that were fixed where rocker panels were removed. Next check inside the back corners where the lights were . you should find that it has been repaired also where the lights were flushed to the tub. If so im pretty sure i know the jeep better then the previous owner. it went to auction with the 44's under it, and was bought by saturn, who is owned by rallye, so someone there will know where they went. the previous owner even went in to check it out, and find out what they were asking on the lot( it was a lease return for him) he spent thousands to make sure it was mint before it went back. As soon as i get to my own computer i will post some picture of what it used to be. It was always my dream jeep This is by far the most important post... OP should check the things asked... if in fact it was determined to have 44's going to auction then something is very wrong.
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4X4PLAY
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Post by 4X4PLAY on Dec 26, 2009 12:56:19 GMT -4
She's gettin' good now...someone played the Starr Dobson card Gitty up... star is on your side!! I knew someone would know who I was talking about Is she still doing that though?? I haven't seen or heard anything from her on Live at 5 and I watch the news almost every day or second day. Jeff
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mrg
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Post by mrg on Dec 26, 2009 12:59:32 GMT -4
It was advertised as a Rubicon and sold as a Rubicon but is not a Rubicon. This is false advertising. The dealer misrepresented the product as something it is not and they need to take it back. It can be assumed that a car dealer would inspect the vehicle and therefore knew it was not a proper Rubicon, to sell it as such would constitute fraud.
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Post by jeepyjcrawler on Dec 26, 2009 13:08:24 GMT -4
It was advertised and sold as a Rubicon because it is a Rubicon, according to the vin number. I really don't see that as false advertising. It's a used vehicle, with no warranty, bought from a dealer that is not familiar with the product. As long as the vin number shows it's a rubicon, it most certainly is a Rubicon, which is what he bought, and what he wanted.
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Hawkes
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Post by Hawkes on Dec 26, 2009 13:13:01 GMT -4
Ah yes, BUT, the VIN on this vehicle said it was indeed a "Rubicon"... failed arguement I know when I bought my first Jeep I wouldn't know what the difference in a d44 to a d30/d35...I had heard that a Rubi was better for off-road but didn't really know why or how it would be... Jeff Exactly, many Rubicon owners on this board bought them as their first Jeep, right off a used car lot. I think more about people like my father who trust dealers and don't check under the hood to see if stock parts are still there. This is no different than a vehicle being advertised with air conditioning but all the parts are removed except for the controls on the dash. Well said Repete, you have a way with words. Words form a Manager I once had: Don't trust anybody, and he was including himself. When he said it to me a light came on, and it's been useful in life. It doesn't mean you have to dislike people, or treat everyone like they are liars, just means to be careful when you deal with anyone.
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